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C2350 (bizhub C554e/C454e)

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(1)Contents

Trouble typeToner suction fan’s failure to turn
Trouble codeC2350
RankB
Detection timingThe fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning.
Trouble isolation
Relevant electrical parts• Toner suction fan (FM11)
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Check the connectors between FM11-relay CN62-PRCB CN23 for proper connection, and correct as necessary.
2Check the fan for possible overload and correct as necessary.
3FM11 operation checkPRCB CN23-7 (REM)PRCB CN23-9 (LOCK)5-C
4Replace FM11 (Part# 9313100072)
5Replace PRCB (C554e Part# A5AYH00101 / C454e Part# A5C0H00101)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.7.4 (Link to the Field Service Manual)

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