C2355 (bizhub 368/308)

Contents

Trouble type	C2355: Transfer belt cleaner cooling fan failure to turn
Rank	B
Trouble detection condition	The fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning.
Trouble isolation	–
Relevant electrical parts	• Transfer belt cleaner cooling fan (FM2) • MFP board (MFPB)

 Procedure

1. Check the connector between FM2-relay CN115-relay CN141-MFPB CN15EB for proper connection and correct as necessary.
2. Check the fan for possible overload and correct as necessary.
3. FM2 operation check
   • Control signal: MFPB CN15EB-3 (REM), MFPB CN15EB-5 (LOCK)
   • Location of electrical component: 9-C
4. Replace FM2. (Part# 4139M10000)
5. Replace MFPB. (Part# A9HJH02102)

NOTICE

• Link to the wiring diagram (bizhub 368/308)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.10.1 (Link to the Field Service Manual)