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C2411 (bizhub C368/C308/C258)

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 Contents

Trouble typeC2411: Developing unit/C new article release
RankB
Trouble detection conditionThe status with the new unit is not cleared after the new developing unit is set.
Trouble isolation–
Relevant electrical parts• Developing unit
• Front side board (FRB)
• MFP board (MFPB)

 Procedure

  1. Reinstall developing unit.
  2. Check the connector between the developing unit-FRB CN13 (C2414), CN14 (C2411), CN15 (C2412), CN16 (C2413) for proper connection and correct as necessary.
  3. Check the connector between FRB CN1, CN3-MFPB CN4E, CN11E for proper connection and correct as necessary.
  4. Replace the developing unit. (Part# A7U40KD)
  5. Replace FRB. (Part# A7PUH00500)
  6. Replace MFPB. (Part# A7PUH02123)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.11.5 (Link to the Field Service Manual)

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