C2412 (bizhub C364e/C284e/C224e)

You are here:

Contents

Trouble typeDeveloping unit/M new article release
Trouble codeC2412
RankB
Detection timingThe status with the new unit is not cleared after the new developing unit is set.
Trouble isolation
Relevant electrical parts• Developing unit 
• Front side board (FRB) 
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Reinstall developing unit
2Check the connector between developing unit-FRB CN13, CN14, CN15, CN16 for proper connection and correct as necessary.
3Check the connector between FRB CN1, CN3-PRCB CN7, CN9 for proper connection and correct as necessary.
4Replace the developing unit (Part# A2XN0ED)
5Replace FRB (Part# A7PUH00500)
6Replace PRCB (Part# A5C1H00102)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.7.5 (Link to the Field Service Manual)