C2414 (bizhub 558/458)

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Trouble typeC2414: Developing unit/K new article release
RankB
Trouble detection conditionThe status with the new unit is not cleared after the new developing unit is set.
Trouble isolation–
Relevant electrical partsDeveloping unitFront side board (FRB)MFP board (MFPB)

 Procedure

  1. Reinstall the developing unit.
  2. Check the connector between the developing unit-FRB CN13 for proper connection and correct as necessary.
  3. Check the connector between FRB CN1, CN3-MFPB CN4E, CN5E for proper connection and correct as necessary.
  4. Replace the developing unit. (Part# A9C803D)
  5. Replace FRB. (Part# A9HJH00501)
  6. Replace MFPB. (558 Part# A9HGH02102 / 458 Part# A9HHH02102)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.11.3 (Link to the Field Service Manual)