C2414 (bizhub 658e/558e/458e)

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Trouble typeC2414: Developing unit/K new article release
RankB
Trouble detection conditionThe status with the new unit is not cleared after the new developing unit is set.
Trouble isolation–
Relevant electrical parts• Developing unit
• Front side board (FRB)
• MFP board (MFPB)

 Procedure

  1. Reinstall the developing unit.
  2. Check the connector between the developing unit-FRB CN13 for proper connection and correct as necessary.
  3. Check the connector between FRB CN1, CN3-MFPB CN4E, CN5E for proper connection and correct as necessary.
  4. Replace the developing unit. (Part# A9C803D)
  5. Replace FRB. (Part# A9HJH00501)
  6. Replace MFPB. (658e/558e Part# AA6RH02103 / 458e Part# AA6UH02101)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.10.3 (Link to the Field Service Manual)