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C2554 (bizhub C754e/C654e)

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Contents

Trouble typeAbnormally high toner density detected magenta TCR sensor
Trouble codeC2554
RankB
Detection timingTC ratio in the developing unit, which is determined by toner replenishing amount control mechanism, is a predetermined value or more for a given number of times consecutively.
Trouble isolation
Relevant electrical parts• Imaging unit /C 
• Imaging unit /M 
• Imaging unit /Y 
• Toner cartridge /C 
• Toner cartridge /M 
• Toner cartridge /Y 
• Sub hopper unit 
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Reinstall toner cartridge
2Reinstall imaging unit
3Replace imaging unit (C Part# A2X20KD, M Part# A2X20ED, Y Part# A2X208D)
4Replace PRCB (Part# A2X0H00S06)
5Replace the sub hopper unit (Part# A2X0R71433)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.7.15 (Link to the Field Service Manual)

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