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C2558 (bizhub C759/C659)

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Trouble typeC2558: Abnormally high toner density detected black TCR sensor
RankB
Trouble detection conditionThe TC ratio of the toner determined by the toner replenishment control is detected to be the predetermined value or over for consecutive times.
Trouble isolation
Relevant electrical parts-Developing unit/K
-Toner cartridge/K
-Sub hopper unit
-Toner empty sensor/K (PZS/K)
-MFP board (MFPB)

 Procedure

  1. Reinstall developing unit/K.
  2. Reinstall toner cartridge/K.
  3. Check the connector between PZS/K-relay CN248-relay CN265-MFPB CN4E for proper connection and correct as necessary.
  4. PZS/K I/O check, sensor check
    • Control signal: MFPB CN4E<B>-12 (ON)
    • Location of electrical component: 17-C
  5. Replace the developing unit/K. (Part# A9K703D)
  6. Replace MFPB. (Part# A8JEH02002)
  7. Replace the sub hopper unit. (Part# A2X0R71433)

L.3.9.15 (Link to the Field Service Manual)

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