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C2650 (bizhub C759/C659)
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Contents
| Trouble type | C2650: Main backup media 1 access error |
| Rank | C |
| Trouble detection condition | -The re-written data, which has been read out, checked and founded as error, is read out again and found as error. -The error was found when reading out the counter value. -The main body detects that the back up board is not mounted. |
| Trouble isolation | – |
| Relevant electrical parts | -Back up board/1 (ERB/1) -MFP board (MFPB) |
Procedure
- Check the connector between ERB/1-MFPB CN11E for proper connection and correct as necessary.
- Check the connector between ERB/2-relay CN6-MFPB CN11E for proper connection and correct as necessary.
- Replace MFPB. (Part# A8JEH02002)
- Replace ERB. (ERB/1 Part# A796H00C00)
- If the above actions do not solve the problem, contact KM.
L.3.9.19 (Link to the Field Service Manual)