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C2562 (bizhub C364e/C284e/C224e)

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Contents

Trouble typeMagenta TCR sensor failure
Trouble codeC2562
RankB
Detection timingTCR sensor automatic adjustment does not function properly, failing to adjust to an appropriate value.
Trouble isolation
Relevant electrical parts• Developing unit/Y,M,C,K 
• Front side board (FRB) 
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Reinstall developing unit
2Check the connector between developing unit-FRB CN13, CN14, CN15, CN16 for proper connection and correct as necessary.
3Check the connector between FRB CN1, CN3-PRCB CN7, CN9 for proper connection and correct as necessary.
4Replace the developing unit (Part# A2XN0ED)
5Replace FRB (Part# A7PUH00500)
6Replace PRCB (Part# A5C1H00102)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.7.9 (Link to the Field Service Manual)

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