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C2564 (bizhub 4700i)

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Trouble typeC2564: Black TCR sensor failure
RankB
Trouble detection conditionAlarm signals for the TCR sensor is detected more than the predetermined number of times.This detection is used for detecting disconnection of TCR sensor connector.
Trouble isolation
Relevant electrical parts-Imaging unit/K
-CPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Reinstall the imaging unit.
  2. Check the connector between the imaging unit/K-relay CN6-BASEB CN14E for proper connection and correct as necessary.
  3. Check CPUB for proper installation and correct as necessary.
  4. Replace the imaging unit. IUP36K (Part# AAJV01E)
  5. Replace CPUB. (Part# ACTAH01003)
  6. Replace BASEB. (Part# ACTAH02014)

(Link to the Field Service Manual)

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