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C2564 (bizhub 754e/654e)

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Trouble typeBlack TCR sensor failure
Trouble codeC2564
RankB
Detection timingAlarm signals for a TCR sensor is detected more than the predetermined number of times.This detection is used for detecting disconnection of TCR sensor connector.
Trouble isolation
Relevant electrical parts• Developing unit
• PH relay board (PHRYB)
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Reinstall the developing unit
2Check the harness from developing unit to PHRYB CN2 for proper connection and correct as necessary.CN2: Developing unit
3Replace the developing unit (Part# A2X203D)
4PHRYB ICP2 or ICP5 conduction check
5Replace PHRYB (Part# A55VH00300)
6Replace PRCB (Part# A55VH00105)
  • Link to the layout drawings for related parts by each trouble code (S.62. C2564)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.7.15 (Link to the Field Service Manual)

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