C2650 (bizhub 950i/850i)

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Trouble typeC2650: Main backup media access error
RankC
Trouble detection condition– The re-written data, which has been read out, checked and founded as error, is read out again and found as error.

– The error was found when reading out the counter value.

– The main body detects that the backup board is not mounted.
Trouble isolation–
Relevant electrical parts– Backup board (ERB)
– CPU board (CPUB)
– Base board (BASEB)

Procedure

  1. Check for proper connection between ERB-BASEB CN5E and correct as necessary.
  2. Check CPUB for proper installation and correct as necessary.
  3. Replace CPUB.
  4. Replace BASEB.
  5. Replace ERB.
  6. If the above actions do not solve the problem, contact KM.

(Link to the Field Service Manual)