C265A (bizhub 558/458)

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Trouble typeC265A: Main backup media wrongly installation
RankC
Trouble detection conditionThe EEPROM/1 and EEPROM/2 are mounted in a reverse direction.
Trouble isolation–
Relevant electrical parts• EEPROM1 (EEPROM/1)
• EEPROM2 (EEPROM/2)

 Procedure

  1. Check to see if the EEPROM/1 and EEPROM/2 are mounted in a reverse direction.
  2. Check the type of the installed EEPROM and replace it if it is a wrong one.
  3. Replace EEPROM/1 and EEPROM/2. (Part# (V864800107)(2pcs)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.11.9 (Link to the Field Service Manual)