C2A14 (bizhub C754/C654)
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Contents
| Trouble type | Drum unit/K new release failure |
| Trouble code | C2A14 |
| Rank | C |
| Detection timing | The status with the new unit is not cleared after the new drum unit/K is set. |
| Trouble isolation | – |
| Relevant electrical parts | -Drum unit/K -Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Clean the connection between the drum unit and the machine if dirty. | – | – |
| 2 | Reinstall the drum unit | – | – |
| 3 | Check the harness for proper connection and correct as necessary. | – | – |
| 4 | Replace the drum unit (Part# A2X20RD) | – | – |
| 5 | Replace PRCB (Part# A2X0H00102) | – | – |
K.3.7.23 (Link to the Field Service Manual)