C3102 (bizhub 754e/654e)
Contents
| Trouble type | Heating roller failure to turn |
| Trouble code | C3102 |
| Rank | A |
| Detection timing | During any state other than printing operation , the hard latch signal from one or both of the heating roller rotation latch detection 1 and the heating roller rotation latch detection 2 is turned ON. |
| Trouble isolation | – |
| Relevant electrical parts | • Heating roller rotation sensor (PS56) • Fusing motor (M30) • Printer control board (PRCB) • Fusing unit |
(2)Procedure
| 1 | Check the fusing unit for proper installation and correct as necessary. | – | – |
| 2 | Check the connector between M30-PRCB CN30 for proper connection and correct as necessary. | – | – |
| 3 | Check the connector of M30 for proper drive coupling and correct as necessary. | – | – |
| 4 | PS56 I/O check, sensor check | – | – |
| 5 | M30 operation check | PRCB CN30-4 (REM)PRCB CN30-7 (LOCK) | 4-K |
| 6 | PRCB ICP15 conduction check | ||
| 7 | Replace M30 (Part# A0P0M11500) | – | – |
| 8 | Replace the fusing unit (Other area except Taiwan/Only for Taiwan) (Part# A2X0R71055) | – | – |
| 9 | Replace PRCB (Part# A55VH00105) | – | – |
- Link to the wiring diagram (N.1. bizhub 754e/654e)
- Link to the layout drawings for related parts by each trouble code (S.65. C3102)
Document Information ID D0001104776 Revise ID R000004
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.8.2 (Link to the Field Service Manual)