C3201 – (bizhub 364e/284e/224e)
Contents
| Trouble type | Fusing motor failure to turn |
| Trouble code | C3201 |
| Rank | B |
| Detection timing | The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning. |
| Trouble isolation | – |
| Relevant electrical parts | • Fusing motor (M3) • Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between M3-PRCB CN2 for proper connection and correct as necessary. | – | – |
| 2 | Check the loading status of the fusing unit drive, and correct the error as necessary. | – | – |
| 3 | M3 operation check | PRCB CN2-9 (REM)PRCB CN2-12 (LOCK) | 26-I to J |
| 4 | Replace M3 (Part# A161M10200) | – | – |
| 5 | Replace PRCB (Part# A61FH00101) | – | – |
- Link to the wiring diagram (N.1. bizhub 364e/284e/224e)
- Link to the layout drawings for related parts by each trouble code (S.46. C3201, C3202)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.8.2 (Link to the Field Service Manual)