C3201 (bizhub 958/808)

Contents

Trouble type	C3201: Fusing motor failure to turn
Rank	B
Trouble detection condition	C3201: The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning.
Trouble isolation	–
Relevant electrical parts	• Fusing motor (M30) • MFP board (MFPB)

 Procedure

1. Check the connector between M30-MFPB CN16E for proper connection and correct as necessary.
2. Check the loading status of the fusing unit drive, and correct the error as necessary.
3. M30 operation check
   • Control signal: MFPB CN16E-4 (REM), MFPB CN16E-7 (LOCK)
   • Location of electrical component: 10-K
4. Replace M30. (A796M10200)
5. MFPB F14E conduction check
6. Replace MFPB. ( A796H02003)

NOTICE

• Link to the wiring diagram (bizhub 958/808/758, bizhub PRO 958)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

(Link to the Field Service Manual) K.3.9.3.