C3201 (bizhub C3320i)

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Contents

Trouble type	C3201: Fusing motor failure to turn
Rank	B
Trouble detection condition	The control circuit detects motor failure to turn while the motor is turning.
Trouble isolation	–
Relevant electrical parts	-Fusing motor (M3) -CPU board (CPUB) -Base board (BASEB)

Procedure

1. Check the connector between M3-BASEB CN17E for proper connection and correct as necessary.
2. Check the loading status of the fusing unit drive, and correct the error as necessary.
3. Check CPUB for proper installation and correct as necessary.
4. M3 load check
   • Check code: 45
   • Multi code: 1, 2, 3
   • Control signal: BASEB CN17E-6 to 10
   • Location of electrical component: 1-C
5. Replace M3. (Part# AA2JM11000)
6. Replace CPUB. (Part# AAJRH01005)
7. BASEB F19E conduction check
8. Replace BASEB. (Part# A93EH02007)

L.3.8.1 (Link to the Field Service Manual)