C3202 (bizhub C4000i/C3300i)

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Trouble typeC3202: Fusing motor turning at abnormal timing
RankB
Trouble detection conditionC3202: The control circuit detects motor turning while the motor remains stationary.
Trouble isolation–
Relevant electrical parts• Fusing motor (M3) 
• CPU board (CPUB) 
• Base board (BASEB)

Procedure

  1. Check the connector between M3-BASEB CN17E for proper connection and correct as necessary.
  2. Check the loading status of the fusing unit drive, and correct the error as necessary.
  3. Check CPUB for proper installation and correct as necessary.
  4. M3 load check
    • Check code: 45
    • Multi code: 1, 2, 3
    • Control signal: BASEB CN17E-6 to 10
    • Location of electrical component: 1-C
  5. Replace M3. (Part# AA2JM11000)
  6. Replace CPUB. (Part# AAJRH01005)
  7. BASEB F19E conduction check
  8. Replace BASEB. (Part# AAJRH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.8.1 (Link to the Field Service Manual)