C3202 (bizhub C554e/C454e)

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Contents

Trouble typeFusing motor turning at abnormal timing
Trouble codeC3202
RankB
Detection timingThe motor lock signal remains LOW for a predetermined continuous period of time while the motor remains stationary.
Trouble isolation
Relevant electrical parts• Fusing motor (M3) (Part# A3CEPP4B00)
• Printer control board (PRCB) (Part# A5C0H00101)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Check the connector between M3-PRCB CN2 for proper connection and correct as necessary.
2Check the loading status of the fusing unit drive, and correct the error as necessary.
3M3 operation checkPRCB CN2-9 (REM)PRCB CN2-12 (LOCK)bizhub C554e 22-Jbizhub C454e 21-J
4Replace M3 (Part# A61DM10300)
5Replace PRCB(C554e Part# A5AYH00101 / C454e Part# A5C0H00101)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.8.3 (Link to the Field Service Manual)