C3203 (bizhub 360i/300i)

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Trouble typeC3203: Fusing motor torque failure
RankC
Trouble detection conditionWhen the printing ends, the fusing motor torque exceeds the predetermined value.
Trouble isolation–
Relevant electrical parts-Fusing motor (M3)
-CPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Check the connector between M3-BASEB CN19E for proper connection and correct as necessary.
  2. Check the connector of M3 for proper drive coupling and correct as necessary.
  3. Check CPUB for proper installation and correct as necessary.
  4. M3 load check
    • Check code: 45
    • Multi code: 1, 4, 5, 6
    • Control signal: BASEB CN19E-6 to 10
    • Location of electrical component: 1-C
  5. Replace M3. (Part# AA2JM11000)
  6. Replace CPUB. (Part# AC77H02P02)
  7. Replace BASEB. (Part# AC77H02101)

(Link to the Field Service Manual)