C3302 (bizhub C287/C227)

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Contents

Trouble typeC3302: Paper cooling fan failure to turn
RankB
Trouble detection conditionThe fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning.
Trouble isolation
Relevant electrical partsPaper cooling fan (FM8)MFP board (MFPB)

 Procedure

  1. Check the connector between FM8-relay CN27-MFPB CN12E for proper connection and correct as necessary.
  2. Check the fan for possible overload and correct as necessary.
  3. FM8 operation check
    • Control signal: MFPB CN12E-1 (REM), MFPB CN12E-3 (LOCK)
    • Location of electrical component: 4-C
  4. Replace FM8. (Part# 9313100072)
  5. Replace MFPB. (Part# A797H02118)

NOTICE

K.3.10.2 (Link to the Field Service Manual)