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C3425 (bizhub C364/C284/C224)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | Fusing warm-up trouble |
| Trouble code | C3425 |
| Rank | A |
| Detection timing | -Detected temperature of the heating roller temperature sensor (TEMS) does not go up a given range of temperature even after a lapse of given period of time at warm up. -The warm-up is not completed even after the set period of time has elapsed after the warm-up is started. -Less than the predetermined temperature of the heating roller temperature sensor (TEMS), even after a predetermined period of time after warm-up is complete. |
| Trouble isolation | – |
| Relevant electrical parts | -Fusing unit -Heating roller temperature sensor (TEMS) -DC power supply (DCPU) -Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the fusing unit for correct installation (whether it is secured in position). | – | – |
| 2 | Check the open/close operation of the right door. | – | – |
| 3 | Check the fusing unit, DCPU and PRCB for proper connection and correct or change as necessary. | – | – |
| 4 | Replace the fusing unit (Part# A161R71877) | – | – |
| 5 | Replace PRCB (Part# A161H00108) | – | – |
| 6 | Replace DCPU (Part# A161R7A100) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.60. C3425)
K3.8.4 (Link to the Field Service Manual)