C3425 (bizhub C364e/C284e/C224e)
Contents
| Trouble type | Fusing warm-up trouble |
| Trouble code | C3425 |
| Rank | A |
| Detection timing | • Detected temperature of the heating roller temperature sensor (TEMS) does not go up a given range of temperature even after a lapse of given period of time at warm up. • The warm-up is not completed even after the set period of time has elapsed after the warm-up is started. • Less than the predetermined temperature of the heating roller temperature sensor (TEMS), even after a predetermined period of time after warm-up is complete. |
| Trouble isolation | – |
| Relevant electrical parts | • Fusing unit • Heating roller temperature sensor (TEMS) • DC power supply (DCPU) • Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the fusing unit for correct installation (whether it is secured in position). | – | – |
| 2 | Check the open/close operation of the right door. | – | – |
| 3 | Check the fusing unit, DCPU and PRCB for proper connection and correct or change as necessary. | – | – |
| 4 | Replace the fusing unit (Part# A161R71866) | – | – |
| 5 | Replace PRCB (Part# A5C1H00102) | – | – |
| 6 | Replace DCPU (Part# A5C1R70500) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.60. C3425)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.8.4 (Link to the Field Service Manual)