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C3425 (bizhub C554e/C454e)

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Contents

Trouble typeFusing warm-up trouble
Trouble codeC3425
RankA
Detection timing• Detected temperature of the heating roller temperature sensor (TEMS) does not go up a given range of temperature even after a lapse of given period of time at warm up.
• The warm-up is not completed even after the set period of time has elapsed after the warm-up is started.
• Less than the predetermined temperature of the heating roller temperature sensor (TEMS), even after a predetermined period of time after warm-up is complete.
Trouble isolation
Relevant electrical parts• Fusing unitHeating roller temperature sensor (TEMS)
• DC power supply (DCPU)
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Check the fusing unit for correct installation (whether it is secured in position).
2Check the open/close operation of the right door.
3Check the fusing unit, DCPU and PRCB for proper connection and correct or change as necessary.
4Replace the fusing unit (bizhub C554e Part# A2XKR71044 /bizhub C454e Part# A4FJR70344)
5Replace PRCB (C554e Part# A5AYH00101 / C454e Part# A5C0H00101)
6Replace DCPU (Part# A5AYR70000)
  • Link to the layout drawings for related parts by each trouble code (S.81. C3425)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.8.5 (Link to the Field Service Manual)

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