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C3725 (bizhub 368e/308e)
Contents
Trouble type | C3725: Fusing abnormally high temperature detection (Main of the heating roller) |
Rank | A |
Trouble detection condition | Detected temperature of the heating roller temperature sensor (TEMS) goes beyond a given temperature for a given period of time consecutively. |
Trouble isolation | – |
Relevant electrical parts | • Fusing unit • Heating roller temperature sensor (TEMS) • MFP board (MFPB) |
Procedure
- Check the fusing unit for correct installation (whether it is secured in position).
- Check the open/close operation of the right door.
- Check the fusing unit and MFPB for proper connection and correct or change as necessary.
- Replace the fusing unit. (Part# A79JR71033)
- Replace MFPB. (Part# AA6VH02101)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.11.5 (Link to the Field Service Manual)