How Can We Help?

C3725 (bizhub C364/C284/C224)

You are here:

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

Contents

Trouble typeFusing abnormally high temperature detection (Main of the heating side)
Trouble codeC3725
RankA
Detection timing-Detected temperature of the heating roller temperature sensor (TEMS) goes beyond a given temperature for a given period of time consecutively.
-The hard protector signal error is detected for a given period of time consecutively.
Trouble isolation
Relevant electrical parts-Fusing unit
-Heating roller temperature sensor (TEMS)
-Printer control board (PRCB)

(2)Procedure

StepActionControl signalLocation of electrical components
1Check the fusing unit for correct installation (whether it is secured in position).
2Check the open/close operation of the right door.
3Check the fusing unit and PRCB for proper connection and correct or change as necessary.
4Replace the fusing unit (Part# A161R71877)
5Replace PRCB (Part# A161H00108)

K3.8.5 (Link to the Field Service Manual)

Table of Contents