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C3726 (bizhub C754/C654)

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Trouble typeFusing abnormally high temperature detection (Middle of the heating roller)
Trouble codeC3726
RankA
Detection timingThe heating roller thermistor/2 continues to detect a temperature higher than a predetermined one for a predetermined period of time.
Trouble isolation
Relevant electrical parts-Fusing unit
-Heating roller thermistor/2 (TH2)
-IH power supply (IHPU)
-Noise filter (NF1)
-Printer control board (PRCB)

(2)Procedure

StepActionControl signalLocation of electrical components
1Check the fusing unit for correct installation (whether it is secured in position).
2Check the open/close operation of the upper right door.
3Check the fusing unit, IHPU, NF1 and PRCB for proper connection and correct or change as necessary.
4Replace the fusing unit (Part# A2X0R71011)
5Replace IHPU (Part# A61DM40A00)
6Replace PRCB (Part# A2X0H00102)
7Replace NF1 (Part# A2XKM40J00)

K.3.8.7 (Link to the Field Service Manual)

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