C3726, C3731 (C4751i)

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NOTE

  • Before parts replacement, do not carry out “trouble resetting by the trouble reset key”. If the trouble resetting is carried out, abnormal heating may occur and smoke may be emitted.

Contents

Trouble typeC3726: Fusing abnormally high temperature detection (Center of the heating roller)C3731: Fusing abnormally high temperature detection (hard protector)
RankA
Trouble detection conditionWhen conduction check is carried out for the triac on the board of the DC power supply (DCPS) and an abnormality is confirmed.C3726: Detected temperature of the heating roller thermistor/Ctr (TH2) goes beyond a given temperature for a given period of time consecutively.C3731: The hard protector signal malfunction is detected for a predetermined continuous period of time or more.
Trouble isolation
Relevant electrical partsFusing unitC3731: Heating roller thermistor/Edg (TH1)C3731: Heating roller temperature sensor (TEMS)Heating roller thermistor/Ctr (TH2)DC power supply (DCPS)CPU board (CPUB)Base board (BASEB)

Procedure:

(Link to the Field Service Manual)