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C3822 (bizhub C554e/C454e)
Contents
| Trouble type | Fusing abnormally low temperature detection (Edge of the heating roller) | |
| Trouble code | C3822 | |
| Rank | A | |
| Detection timing | <bizhub C554e> The heating roller thermistor/1 continues to detect a temperature lower than a predetermined one for a predetermined period of time. | |
| Trouble isolation | – | |
| Relevant electrical parts | • Fusing unitHeating roller thermistor/1 (TH1) • IH power supply (IHPU) • Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the fusing unit for correct installation (whether it is secured in position). | – | – |
| 2 | Check the open/close operation of the upper right door. | – | – |
| 3 | Check the fusing unit, IHPU and PRCB for proper connection and correct or change as necessary. | – | – |
| 4 | Replace the fusing unit (C554e Part# A2XKR71044 / C454e Part# A4FJR70344) | – | – |
| 5 | Replace IHPU (Part# A61DM40A00) | – | – |
| 6 | Replace PRCB (C554e Part# A5AYH00101 / C454e Part# A5C0H00101) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.85. C3822)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.8.7 (Link to the Field Service Manual)