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C3822 (bizhub 754e/654e)

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Trouble type Fusing abnormally low temperature detection (Edge of the heating roller)
Trouble code C3822
Rank A
Detection timing The heating roller thermistor/3 continues to detect a temperature lower than a predetermined one for a predetermined period of time.
Trouble isolation
Relevant electrical parts• Fusing unit
• Heating roller thermistor/3 (TH3)
• IH power supply (IHPU)
• Noise filter (NF1)
• Printer control board (PRCB)

  (2)Procedure

StepActionControl signalLocation of electrical components
1Check the fusing unit for correct installation (whether it is secured in position).
2Check the open/close operation of the upper right door.
3Check the fusing unit, IHPU, NF1 and PRCB for proper connection and correct or change as necessary.
4Replace the fusing unit (Part# A2X0R71055)
5Replace IHPU (Part# A61DM40A00)
6Replace PRCB (Part# A55VH00105)
7Replace NF1 (Part# A2XKM40J00)

Document Information ID D0001104782 Revise ID R000003

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.8.11 (Link to the Field Service Manual)

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