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C3822,C3825,C3826 (bizhub 950i/850i)

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Trouble type– C3822: Fusing abnormally low temperature detection (edge of the heating roller)

– C3825: Fusing abnormally low temperature detection (main of the heating roller)

– C3826: Fusing abnormally low temperature detection (middle of the heating roller)
RankA
Trouble detection condition– C3822: Detected temperature of the heating roller thermistor/Edg (TH1) goes under a given temperature for a given period of time consecutively.

– C3822: Detected temperature of the heating roller temperature sensor/2 (RD2) goes under a given temperature for a given period of time consecutively.C3825: Detected temperature of the heating roller temperature sensor/1 (RD1) goes under a given temperature for a given period of time consecutively.

– C3826: Detected temperature of the heating roller thermistor/Ctr (TH2) goes under a given temperature for a given period of time consecutively.
Trouble isolation
Relevant electrical parts– Fusing unit
– C3822: Heating roller thermistor/Edg (TH1)
– C3822: Heating roller temperature sensor/2 (RD2)
– C3825: Heating roller temperature sensor/1 (RD1)
– C3826: Heating roller thermistor/Ctr (TH2)
– CPU board (CPUB)
– Base board (BASEB)

Procedure

  1. Check the fusing unit for correct installation (whether it is secured in position).
  2. Check the open/close operation of the right door.
  3. Check the connector between the fusing unit-relay CN807-BASEB CN30E for proper connection and correct as necessary.
  4. Check CPUB for proper installation and correct as necessary.
  5. Replace the fusing unit.
  6. Replace CPUB.
  7. Replace BASEB.

(Link to the Field Service Manual)

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