C3826 (bizhub C364e/C284e/C224e)
Contents
| Trouble type | Fusing abnormally low temperature detection (Center of the heating roller) |
| Trouble code | C3826 |
| Rank | A |
| Detection timing | The heating roller thermistor/2 (TH2) continues to detect a temperature lower than a predetermined one for a predetermined period of time. |
| Trouble isolation | – |
| Relevant electrical parts | • Fusing unit • Heating roller thermistor/2 (TH2) • Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the fusing unit for correct installation (whether it is secured in position). | – | – |
| 2 | Check the open/close operation of the upper right door. | – | – |
| 3 | Check the fusing unit and PRCB for proper connection and correct or change as necessary. | – | – |
| 4 | Replace the fusing unit (Part# A161R71866) | – | – |
| 5 | PRCB ICP15 conduction check | – | – |
| 6 | Replace PRCB (Part# A5C1H00102) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.62. C3725, C3825, C3925)
- Link to the layout drawings for related parts by each trouble code (S.63. C3726, C3826)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.8.6 (Link to the Field Service Manual)