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C3922 (bizhub C554/C454)

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Trouble typeFusing sensor wire breaks detection (Edge of the heating roller)
Trouble codeC3922
RankA
Detection timingAfter a predetermined period of time after the warm-up stage is started, the heating roller thermistor/1 (TH1) voltage does not decrease by predetermined steps (temperature rise) within a predetermined period of time.
Trouble isolation
Relevant electrical parts-Fusing unit
-Heating roller thermistor/1 (TH1)
-Printer control board (PRCB)

(2)Procedure

StepActionControl signalLocation of electrical components
1Check the fusing unit for correct installation (whether it is secured in position).
2Check the open/close operation of the upper right door.
3Check the fusing unit and PRCB for proper connection and correct or change as necessary.
4Replace the fusing unit (bizhub C554 Part# A4FJR70344 / bizhub C454 Part# A2XKR71044)
5Replace PRCB (C554 Part# A2XKH00104 / C454 A4FJH00104)
  • Link to the layout drawings for related parts by each trouble code (S.86. C3922)
  • Link to the layout drawings for related parts by each trouble code (S.87. C3925)
  • Link to the layout drawings for related parts by each trouble code (S.88. C3926)

K3.8.9 (Link to the Field Service Manual)

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