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C3922 (bizhub C754e/C654e)

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Contents

Trouble typeFusing sensor wire breaks detection (Edge of the heating roller)
Trouble codeC3922
RankA
Detection timingAfter a predetermined period of time after the warm-up stage is started, the heating roller thermistor/3 voltage does not decrease by predetermined steps (temperature rise) within a predetermined period of time.
Trouble isolation
Relevant electrical parts• Fusing unit
• Heating roller thermistor/3 (TH3)
• IH power supply (IHPU)
• Noise filter (NF1)
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Check the fusing unit for correct installation (whether it is secured in position).
2Check the open/close operation of the upper right door.
3Check the fusing unit, IHPU, NF1 and PRCB for proper connection and correct or change as necessary.
4Replace the fusing unit (Part# A2X0R71055)
5Replace IHPU (Part# A61DM40A00)
6Replace PRCB (Part# A2X0H00S06)
7Replace NF1 (Part# A2XKM40J00)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.8.10 (Link to the Field Service Manual)

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