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C3926 (bizhub C364/C284/C224)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | Fusing sensor wire breaks detection (Middle of the heating roller) |
| Trouble code | C3926 |
| Rank | A |
| Detection timing | -After a predetermined period of time after the warm-up stage is started, the heating roller thermistor/2 (TH2) voltage does not decrease by predetermined steps (temperature rise) within a predetermined time. -When a temperature detected by the heating roller thermister/1 (TH1) is compared with the temperature detected by the heating roller thermister/2 (TH2) to find out that the difference exceeded the predetermined temperature. |
| Trouble isolation | – |
| Relevant electrical parts | -Fusing unit -Heating roller thermistor/1 (TH1) -Heating roller thermistor/2 (TH2) -Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the fusing unit for correct installation (whether it is secured in position). | – | – |
| 2 | Check the open/close operation of the upper right door. | – | – |
| 3 | Check the fusing unit and PRCB for proper connection and correct or change as necessary. | – | – |
| 4 | Replace the fusing unit (Part# A161R71877) | – | – |
| 5 | Replace PRCB (Part# A161H00108) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.61. C3722, C3922)
- Link to the layout drawings for related parts by each trouble code (S.62. C3725, C3825, C3925)
- Link to the layout drawings for related parts by each trouble code (S.64. C3926)
K3.8.7 (Link to the Field Service Manual)