C3926 (bizhub C554e/C454e)

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Contents

Trouble typeFusing sensor wire breaks detection (Middle of the heating roller)
Trouble codeC3922
RankA
Detection timing• After a predetermined period of time after the warm-up stage is started, the heating roller thermistor/2 (TH2) voltage does not decrease by predetermined steps (temperature rise) within a predetermined time.
• When a temperature detected by the heating roller thermister/1 (TH1) is compared with the temperature detected by the heating roller thermister/2 (TH2) to find out that the difference exceeded the predetermined temperature.
Trouble isolation
Relevant electrical parts• Fusing unit
• Heating roller thermistor/1 (TH1)
• Heating roller thermistor/2 (TH2)
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Check the fusing unit for correct installation (whether it is secured in position).
2Check the open/close operation of the upper right door.
3Check the fusing unit and PRCB for proper connection and correct or change as necessary.
4Replace the fusing unit (bizhub C554e/bizhub C454e) (C554e Part# A2XKR71044 / C454e Part# A4FJR70344)
5Replace PRCB (C554e Part# A5AYH00101 / C454e Part# A5C0H00101)
  • Link to the layout drawings for related parts by each trouble code (S.87. C3922)
  • Link to the layout drawings for related parts by each trouble code (S.88. C3925)
  • Link to the layout drawings for related parts by each trouble code (S.89. C3926)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.8.9 (Link to the Field Service Manual)