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C3926 (bizhub 754e/654e)

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Contents

Trouble type• Fusing sensor wire breaks detection (Middle of the heating roller)
• Fusing unit for incorrect marketing area (The fusing unit for incorrect marketing area is installed)
Trouble codeC3926
RankA
Detection timingAfter a predetermined period of time after the warm-up stage is started, the heating roller thermistor/2 voltage does not change by predetermined steps within a predetermined time.
Trouble isolation
Relevant electrical parts• Fusing unit 
• Heating roller thermistor/3 (TH3) 
• IH power supply (IHPU) 
• Noise filter (NF1) 
• Printer control board (PRCB)

  (2)Procedure

StepActionControl signalLocation of electrical components
1Check the fusing unit for correct installation (whether it is secured in position).
2Check the open/close operation of the upper right door.
3Check the fusing unit, IHPU, NF1 and PRCB for proper connection and correct or change as necessary.
4Check the marketing area of the fusing unit. 
If the marketing area is incorrect, replace the fusing unit for proper marketing area.
5Replace the fusing unit (Part# A2X0R71055)
6Replace IHPU (Part# A61DM40A00)
7Replace PRCB (Part# A55VH00105)
8Replace NF1 (Part# A2XKM40J00)

Document Information ID D0001104784 Revise ID R000003

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.8.14 (Link to the Field Service Manual)

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