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C3B03 (bizhub C554e/C454e)

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Trouble typeIH malfunction (monitor)
Trouble codeC3B03
RankA
Detection timing<bizhub C554e> 
Though the IH heater is OFF, mechanically, the ON status is detected. (Malfunction of IH heater operation)
Trouble isolation
Relevant electrical parts• Fusing unit 
• IH coil unit (IHC) 
• IH power supply (IHPU) 
• IH magnetic erasing board (IHMEB) 
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Check the fusing unit for correct installation (whether it is secured in position).
2Check the open/close operation of the upper right door.
3Check the fusing unit, IHC, IHPU, IHMEB and PRCB for proper connection and correct or change as necessary.
4Replace the fusing unit (C554e Part# A2XKR71044 / C454e Part# A4FJR70344)
5Replace IHC (Part# A5C1M40600)
6Replace IHPU Part# A61DM40A00)
7Replace IHMEB (Part# A2XKH00A00)
8Replace PRCB (C554e Part# A5AYH00101 / C454e Part# A5C0H00101)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.8.11 (Link to the Field Service Manual)

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