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C4091 – (bizhub 364e/284e/224e)
Contents
| Trouble type | I/F communication error |
| Trouble code | C4091 |
| Rank | C |
| Detection timing | The communication between the MFPB and PRCB can not be completed even when elapsed a given period of time. |
| Trouble isolation | – |
| Relevant electrical parts | • MFP board (MFPB) • Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Reboot the machine. | – | – |
| 2 | Check the flat cable between MFPB PJ03-PRCB CN41 for proper connection and correct as necessary. | – | – |
| 3 | Check the connected portion of the flat cable for any curled pattern or any scratches, and replace it if necessary. | – | – |
| 4 | Replace MFPB (Part# A61FH02005) | – | – |
| 5 | Replace PRCB (Part# A61FH00101) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.53. C4091)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.9.1 (Link to the Field Service Manual)