How Can We Help?
C40A4 (bizhub C4050i/C3350i)
Contents
| Trouble type | C40A4: Mechanical controller PF communication pulse error |
| Rank | C |
| Trouble detection condition | A CPU communication error is detected. |
| Trouble isolation | – |
| Relevant electrical parts | • CPU board (CPUB) • Base board (BASEB) |
Procedure
- Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.
- Check CPUB for proper installation and correct as necessary.
- Rewrite the firmware.
- Replace CPUB. ( A93EH01004 )
- BASEB F15E and PTC2E conduction check
- Replace BASEB. ( A93EH02007 )
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
(Link to the Field Service Manual) L.3.9.2.