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C4101 (bizhub 4700i)
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Contents
| Trouble type | C4101: Polygon motor rotation trouble |
| Rank | B |
| Trouble detection condition | – The polygon motor fails to turn stably even after the lapse of a given period of time after activating and changing rotation speed the polygon motor. – Motor lock signal detects HIGH for a given period time consecutively during the polygon motor is rotating. |
| Trouble isolation | – |
| Relevant electrical parts | -PH unitCPU board (CPUB) -Base board (BASEB) |
Procedure
- Check the connector between the PH unit-BASEB CN5E for proper connection and correct as necessary.
- Check CPUB for proper installation and correct as necessary.
- Polygon motor load check
- Check code: 32
- Multi code: 1, 3
- Replace the PH unit. (Part# ACT9R70900)
- Replace CPUB. (Part# ACTAH01003)
- Replace BASEB. (Part# ACTAH02014)