C4101 (bizhub 658e/558e/458e)

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Trouble typeC4101: Polygon motor rotation trouble
RankB
Trouble detection condition• The polygon motor fails to turn stably even after the lapse of a given period of time after activating and changing rotation speed the polygon
motor.
• Motor lock signal detects HIGH for a given period time consecutively during the polygon motor is rotating.
Trouble isolation
Relevant electrical parts• PH unit
• Front side board (FRB)
• MFP board (MFPB)

 Procedure

  1. Check the connector between the PH unit-FRB CN5 for proper connection and correct as necessary.
  2. Replace the PH unit. (Part# AA6RR70300)
  3. FRB fuse conduction check
  4. Replace FRB. (Part# A9HJH00501)
  5. Replace MFPB. (658e/558e Part# AA6RH02103 / 458e Part# AA6UH02101)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.14.2 (Link to the Field Service Manual)