C4101 (bizhub 658e/558e/458e)
Contents
Trouble type | C4101: Polygon motor rotation trouble |
Rank | B |
Trouble detection condition | • The polygon motor fails to turn stably even after the lapse of a given period of time after activating and changing rotation speed the polygon motor. • Motor lock signal detects HIGH for a given period time consecutively during the polygon motor is rotating. |
Trouble isolation | – |
Relevant electrical parts | • PH unit • Front side board (FRB) • MFP board (MFPB) |
Procedure
- Check the connector between the PH unit-FRB CN5 for proper connection and correct as necessary.
- Replace the PH unit. (Part# AA6RR70300)
- FRB fuse conduction check
- Replace FRB. (Part# A9HJH00501)
- Replace MFPB. (658e/558e Part# AA6RH02103 / 458e Part# AA6UH02101)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.14.2 (Link to the Field Service Manual)