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C4101 (bizhub C3320i)

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Trouble typeC4101: Polygon motor rotation trouble
RankB
Trouble detection condition-The polygon motor fails to turn stably even after the lapse of a given period of time after activating and changing rotation speed the polygon motor.
-Motor lock signal detects HIGH for a given period time consecutively during the polygon motor is rotating.
Trouble isolation–
Relevant electrical parts-PH unit
-CPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Check the connector between the PH unit-BASEB CN5E for proper connection and correct as necessary.
  2. Check CPUB for proper installation and correct as necessary.
  3. Polygon motor load check
    • Check code: 32
    • Multi code: 1, 3
  4. Replace the PH unit. (Part# AAJTR70100)
  5. Replace CPUB. (Part# AAJRH01005)
  6. Replace BASEB. (Part# A93EH02007)

L.3.9.3 (Link to the Field Service Manual)

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