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C4501 (bizhub C754e/C654e)

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Contents

Trouble typeLaser malfunction
Trouble codeC4501
RankB
Detection timing• SOS signal is not detected even after the lapse of a given period of time after staring the laser output.
• SOS signal is not detected for a given period of time during printing or IDC sensor adjustment.
Trouble isolation
Relevant electrical parts• PH unit
• PH relay board (PHRYB)
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Check the connector between the PH unit-PHRYB CN15, 16 for proper connection and correct as necessary.
2Replace the PH unit (Part# A2X0R70B22)
3PHRYB ICP2 conduction check
4Replace PHRYB (Part# A2X0H00300)
5Replace PRCB (Part# A2X0H00S06)
  • Link to the layout drawings for related parts by each trouble code (S.80. C4501)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.9.4 (Link to the Field Service Manual)

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