C4801 (bizhub C754/C654)
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Contents
| Trouble type | Main unit board failure |
| Trouble code | C4801 |
| Rank | C |
| Detection timing | MFP detects simultaneous replacement of multiple boards. |
| Trouble isolation | – |
| Relevant electrical parts | -SSD board (SSDB) -Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Reinstall the old PRCB. | – | – |
| 2 | If the above actions do not solve the problem, contact Konica Minolta Technical Support. | – | – |
NOTE
- Do not replace the printer control board and the SSD board at the same time. The backup data is lost and image failure may be caused.
- Link to the layout drawings for related parts by each trouble code (S.81. C4801, CC163)
K.3.9.5 (Link to the Field Service Manual)
