C5102 (bizhub 368/308)

Contents

Trouble type	C5102: Transport motor failure to turn
Rank	B
Trouble detection condition	The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning.
Trouble isolation	–
Relevant electrical parts	• Transport motor (M1) • MFP board (MFPB)

 Procedure

1. Check the connector between M1-MFPB CN8E for proper connection and correct as necessary.
2. Check the loading status of the transfer belt drive, and correct the error as necessary.
3. M1 operation check
   • Control signal: MFPB CN8E-3 (REM), MFPB CN8E-6 (FGP)
   • Location of electrical component: 2-C
4. Replace M1. (Part# A7PUM10200)
5. Replace MFPB. (Part# A9HJH02102)

NOTICE

• Link to the wiring diagram (bizhub 368/308)