C5102 (bizhub C287/C227)

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Contents

Trouble type	C5102: Transport motor failure to turn
Rank	B
Trouble detection condition	The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning.
Trouble isolation	–
Relevant electrical parts	-Transport motor (M1) -MFP board (MFPB)

 Procedure

1. Check the connector between M1-MFPB CN11E for proper connection and correct as necessary.
2. Check the loading status of the transfer belt drive, and correct the error as necessary.
3. M1 operation check
   • Control signal: MFPB CN11E-4 (REM), MFPB CN11E-7 (FGP)
   • Location of electrical component: 3-C
4. Replace M1. (Part# A7PUM10100)
5. MFPB F21E conduction check
6. Replace MFPB. (Part# A797H02118)

NOTICE

• Link to the wiring diagram (bizhub C287/C227)

K.3.12.1 (Link to the Field Service Manual)