C5102, C5103 (bizhub 4700i)
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Contents
| Trouble type | C5102: Main motor failure to turn C5103: Main motor turning at abnormal timing |
| Rank | B |
| Trouble detection condition | – C5102: The control circuit detects motor failure to turn while the motor is turning. – C5103: The control circuit detects motor turning while the motor remains stationary. |
| Trouble isolation | – |
| Relevant electrical parts | -Main motor (M1) -CPU board (CPUB) -Base board (BASEB) |
Procedure
- Check the connector between M1-BASEB CN17E for proper connection and correct as necessary.
- Check the loading status of the main drive, and correct the error as necessary.
- Check CPUB for proper installation and correct as necessary.
- M1 load check
- Check code: 40
- Multi code: 1, 2
- Control signal: BASEB CN17E-1 to 5
- Location of electrical component: 1-C
- Replace M1. (Part# AA2JM11000)
- Replace CPUB. (Part# ACTAH01003)
- BASEB F18E conduction check
- Replace BASEB. (Part# ACTAH02014)